Thank you for choosing Automicus. We are committed to providing reliable and high-performing trading bots. However, if for any reason you are not fully satisfied with your purchase, we’re here to help.
We offer a 30-day refund window from the date of purchase. If the bot you purchased does not meet your expectations, you may request a full refund—no questions asked. We aim to ensure your trading journey starts with confidence.
To initiate a refund, please follow these steps:
Contact Us
Send an email to: [insert contact email]
Subject line: Refund Request
In the email, please include:
Date of purchase
Name of the product(s)
Total amount paid
Payment method used
Your reason for the refund request (optional but helpful)
Evaluation and Processing
Once we receive your request, our support team will review it to ensure it falls within our 30-day policy. We aim to process all refund requests within 10 business days.
Confirmation
You will receive an email confirming whether your refund has been approved. If approved, the funds will be returned via the same payment method used at checkout.
Please note: Processing times may vary depending on your bank or payment provider.
Refunds are only available for purchases made directly from the official Automicus website
We reserve the right to deny refund requests submitted after 30 days.
Repeated refund claims from the same customer may be flagged to prevent misuse of our policy.
This refund policy may be updated from time to time to reflect legal requirements or internal changes. Please refer back to this page regularly to stay informed of any updates.
If you have any questions or require assistance regarding these Terms of Use, please contact us at: